| Pricing and Billing |
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| How do I pay by check? |
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Prefer to pay by check? No problem. Simply add items to your cart and go through the checkout process. Under 'Payment Method' on step 4 of our one page check out, just choose 'Check by mail' from the dropdown list, add any comments if you wish, and complete your order by clicking on the 'Place Order' button. You will then print out your order (we'll email you a copy too) and send it to us with your check. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service toll free at 1-877-235-3323 for further assistance. |
| What are my payment choices? |
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During the checkout process you may choose any of our current payment options (Visa / Mastercard, PayPal, Check By Mail) and continue to place your order. Please note that we will not ship your order until we receive payment from you. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |